If a payment fails you will receive a billing error email from us. You will also see an error message when you log into your Pasta Evangelists Account. There could be many reasons for billing to be unsuccessful and so we always suggest contacting your bank if you are unsure why there has been a billing error.
We will automatically try and take the payment again at 10am the following morning.
This gives you time to update your card details or re-enter your existing details and this will then allow us to bill you. If you no longer see an error in your account, billing has been successful.
For customer security, please also be sure that your billing address in your account is identical to the one associated with your card.